FAQs
Common questions about booking, travel, and what to expect.
Yes. We customize detox-style retreats for teams. Contact us with your team size, preferred destination, and goals.
WhatsApp is our primary support channel. You can also email us at hello@urbandetox.in. Response time is usually under 4 hours.
Urban Detox is a curated travel experience designed to help you disconnect from routine and reconnect with nature, stillness, and yourself. We organize small-group trips to offbeat destinations with guided activities, local stays, and intentional downtime.
Anyone above 18 with a reasonable fitness level. Our trips are beginner-friendly, and we welcome solo travelers, couples, and friend groups.
Browse our detox packages, choose a departure date, and follow the booking flow. You will fill in basic details, proceed to payment, and complete the onboarding form.
No. You arrange your own transport to the meeting point. We handle everything from there: accommodation, local transport, meals, and activities.
Full refund if cancelled 14 days before departure. 50% refund if cancelled 7-13 days before. No refund if cancelled within 7 days, but you can transfer your seat to someone else.
Yes. We design educational-cum-experiential trips for university groups with faculty oversight, safety protocols, and learning modules.
We use local cottages, homestays and family-run properties. Rooms are simple and clean rather than luxury hotel standard, and the focus is on somewhere real to stay rather than somewhere expensive. Power and signal can be patchy at village stays, which is part of why they are quiet.
It varies by trip and the exact number is listed on every trip page. Most public departures cap at ten travellers and none go beyond a dozen. Small groups are the point rather than a constraint: it is what lets a trip use a family-run stay and a single vehicle instead of a hotel block and a coach. Private corporate and university charters are booked as a whole group and can run larger.