We’re here to make your travel experience smooth and stress-free. If you have any questions or need assistance, check out the contact page.
Who can join Urban Detox trips?
Anyone looking for a break from routine—solo travelers, friends, or groups. No prior adventure experience needed.
Do I need to be physically fit?
Most activities are beginner-friendly. Some treks require basic fitness, but we always ensure a comfortable pace.
How do I book a trip?
Message us on WhatsApp or Instagram, and we’ll guide you through the process.
What’s included in the package?
Stay, meals, local transport, adventure activities, and guided experiences.
What’s not included?
Travel to the meeting point and any personal expenses.
Where do we meet?
Each trip has a designated meeting point at the destination. You’ll need to reach there, and we handle everything from that point.
Can I join solo?
Yes! Many travelers join solo and leave with new friends.
How big are the groups?
We keep groups small to ensure a better experience, usually between 10-20 people.
Is it safe for solo female travelers?
Absolutely! Safety is our priority, and we ensure a well-managed and comfortable experience for all.
What kind of accommodation is provided?
Stay options vary based on the trip—eco-resorts, jungle camps, and adventure stays, all selected for comfort and experience.
Are the treks difficult?
Most treks are beginner-friendly. We’ll always guide you on the difficulty level before the trip.
Do I need to bring any gear?
We provide gear for adventure activities, but you’ll need your essentials like trekking shoes, backpack, and personal items.
Are activities guided?
Yes, all activities are led by experienced guides and instructors.
What if I don’t know swimming?
No worries! Water activities like kayaking and river tubing are conducted with safety measures and life jackets.
Is there a lot of walking or trekking?
Some trips involve moderate trekking, but we ensure it’s manageable for all.
How do I cancel my booking?
Cancellations depend on our policy. Reach out to us, and we’ll assist you.
Can I transfer my booking to someone else?
Yes, if you inform us in advance, we can transfer your spot.
Do I get a refund if I cancel?
Refund policies vary by trip. Contact us for details.
What if the trip gets canceled?
In rare cases of cancellations due to unforeseen circumstances, we offer rescheduling or refunds.
How do I stay updated on upcoming trips?
Follow us on Instagram or WhatsApp us to get trip updates and early access to bookings.
